Having healthier, more satisfied employees likely means less absenteeism, more days on the job and improved productivity. To support these efforts, Monument Health provides obtainable and patient-centered health plans for employers of all sizes.

Members will have guaranteed access to Tier 1 primary care practices, and efforts will be made to accommodate urgent needs with same-day or next-day appointments. If members need specialty care, they can access it close to home.

And because our providers work together as a team and confidentially share data, members are less likely to experience repeated or duplicated tests and procedures. This saves frustration, time and money.

Monument Health Tier 1 providers have agreed to provide services at a lower cost for you and your covered family members. When you see a tier 1 provider you will experience the highest level of care with the most manageable costs.

Tier 2 providers provide you and your family the option to choose a provider from the larger network of contracted providers, but you may pay more out-of-pocket costs.

Tier 3 providers are considered “out-of-network” and who are generally associated with the highest costs.

All emergency room care is covered at the Tier 1 benefit level without exception.  And most urgent care is also covered at the Tier 1 benefit level.

If you ever have questions about coverage, you can review the provider directory please call the number on your member ID card to confirm.

The Monument Health team will identify and proactively contact a member who may need wellness services like mammograms, flu shots, or well-child checks. And we take it a step further to help them get scheduled appointments for and quicker access to the needed services.

Also, Monument Health has a long history of working with health insurance companies, third party administrators, and HR/benefits/wellness professionals in various organizations to develop and deploy high-impact wellness activities. With Monument Health, your organization can easily integrate wellness activities into broader wellness programs and portals.

Yes.

Members are encouraged to select Monument Health (Tier 1) providers and facilities to optimize their care experience and to ensure the lowest cost for both the member and the employer organization.

Members are not required, however, to use Monument Health providers or facilities exclusively and may continue to see any provider they wish.

Onboarding and open enrollment support will be available to benefits professionals. And both benefits professionals and employees may contact the Monument Health team, a local resource, at (970) 683-5630 or [email protected].

If your organization accessed Monument Health via Rocky Mountain Health Plans (RMHP), members may contact RMHP Customer Service at (970) 244-7912 or (888) 282-1420 from 8 a.m. to 8 p.m., or via email from 8 a.m. to 6 p.m.

If your organization accessed Monument Health via a third-party administrator, we encourage employees to contact the third-party administrator directly via the contact method noted on their member ID card.

Monument Health, along with your broker and plan administrator, will work together to support you throughout the entire process, from contracting through onboarding.

We will provide a toolkit consisting of high-impact collaterals that are clear and simple to support you and your organization during the open enrollment period.

Monument Health offers on-site support from local experts during your organization’s open enrollment sessions, benefit fairs, biometric screenings, etc.

The Monument Health organization is built on measurement, collaboration and transparency.

Our employer group partners have access to a dashboard that contains their quality and cost data. And we always invite in-person discussions or operating reviews to review the data and programmatic updates, share feedback, etc.