Operations Intern

General Information

Position Purpose

We are seeking a motivated intern to join our highly skilled team for a time limited internship position. With support from the Project Manager and other Operations Team Managers, this intern will be specifically tasked with researching and developing educational materials for chronic care management and transition care management visits. This intern will also assist with content generation, planning and execution of population health outreach programs. This intern will also assist the accounting team with collecting timesheets, collecting tracked hours of non-salary employees, and other accounting tasks as needed. A basic understanding of accounting processes is preferred. The intern will contribute to team office functions as needed to help the office run in a smooth and efficient manner with minimal oversight. The intern will collaborate with and support Monument Health team members on various projects. The day’s work will be varied and largely dependent on the major needs of the company at that time. An ideal candidate will have a keen eye for design, the ability to produce a finished product, and be highly organized.

Essential Job Functions

• Collaborate with and support the internal team and executive leadership for meeting preparation including developing Powerpoint slides and other deliverables, scheduling, setup, etc.
• Produce new content and modernize previous content on wellness, practice education, member education, and other topics as needed by the Operations managers.
• Assist with member outreach programs, as needed by the Population Health Services team.
• Support offsite wellness, enrollment, and community-related events with enthusiasm and
  energy (which may occur outside of usual working hours).
• Develop a working knowledge of health policy concepts and general health plan benefits.
• Research value-based care and best practice topics to assist with clinical pathway
  development
• Develop resources that reflect key research elements.
• Contribute to team office functions as needed to help the office run in a smooth and efficient
  manner with minimal oversight.
• Light housekeeping (shared by all employees).
• Protect Monument’s value by keeping information confidential.
• Review systems and processes and suggest/make modifications to address issues.
• Occasional travel is required for conferences and assignments.
• Perform other related duties as necessary for the purpose of ensuring the efficient and
  effective functioning of the organization.

Knowledge, Skills, Abilities, and Other Characteristics

• 1+ year of experience using collaborative document management solutions such as Google Drive
• 1+ year of experience in Google G-suite and/or Microsoft Office Suite
• Reliable transportation and valid and current driver’s license and auto insurance
• Must adopt and live the Monument Health core values.

Education and Certifications Requirements

High School degree required.

Monument Health Overview

Monument Health, LLC is a joint venture capitalized in 2015 and owned by Intermountain St.

Mary’s Regional Medical Center and Primary Care Partners. Monument Health facilitates the largest and most comprehensive clinically integrated network (CIN) on Colorado’s Western Slope and delivers high-impact population health services. The high performing integrated network and population health services allow for better, more coordinated care and cost containment in the communities it serves.

Monument Health currently manages a network of 100,000+ members across the Western Slope, encompassing Commercial, Medicaid, CHP+, Medicare, Medicare Advantage, and Dual Special Needs (D-SNP) insurance plans with multiple payors. Self-funded employer groups may also utilize the Monument Health network and population health services on their TPA platforms. In addition, Monument Health offers analytics, population health and employee-based wellness programs and services.

Physical Aspects of the Job – Regularly Required to Perform Job Tasks

Physical Requirements 

Lifting Requirements

Working Environment

Vision Requirements

Hearing Requirements

Mental Requirements

OSHA Category Classification: Category III

The normal work routine of this position does not involve exposure to blood, body fluids, or tissues. The person holding this position will not be called upon to perform or assist in emergency medical care or first aid or to be potentially exposed in some way. Category III does include handling of implements, utensils, equipment; using public restrooms and public telephones; and personal contacts such as handshaking.

To apply, submit your resume and a statement of interest to Chelsea Mason to [email protected].